Notifications Not Working – What Should I Do?

Notifications keep you updated so you don’t miss new campaigns, feedback, or payments. If you’re not receiving push alerts in the app, it’s usually due to settings on your phone — or inside the app itself.

Here’s a simple checklist to fix the issue.

1. Check notification permissions on your phone

iPhone:
Go to Settings > Notifications > WebContent
Make sure:

• “Allow Notifications” is enabled

• Sounds, banners, and lock-screen alerts are turned on

Android:
Go to Settings > Apps > WebContent > Notifications
Make sure all notification types are enabled
Check if Do Not Disturb is on (turn it off)

2. Check notification settings inside the app

Open the WebContent app
Go to Profile > Settings > Notifications
Make sure all the notifications you want are turned on
(e.g., campaigns, feedback, approvals)

3. Update the app

Using an old app version can cause issues.

Go to the App Store (iOS) or Google Play (Android)
Search for WebContent
Tap Update if available

4. Restart and log in again

A simple reset can solve a lot:

• Fully close the app

• Restart your phone

• Log in again

• Test by swiping on a campaign or performing another action

5. Contact support if it still doesn’t work

If you still don’t receive notifications:

• Contact support

• Or email info@webcontent.dk

Include your phone model, OS version, and what you’ve tried.
We’ll help you quickly — and make sure you never miss something important again.